General questions

What ages do you cater to?

Are you open year-round?

Do you have a settling-in period for new children?

What are your opening hours?

How can I arrange a visit to the nursery?

Curriculum and Learning

What curriculum do you follow?

Do you offer extra-curricular activities?

What is your approach to outdoor learning?

How do you track my child’s progress?

How do you encourage diversity and inclusion?

Safety and Wellbeing

What measures do you have in place for child safety?

What happens if my child falls ill?

What is your staff-to-child ratio?

How do you handle allergies or special dietary needs?

How do you handle behavior management?

Fees and Enrollment

What are your fees?

Is there a registration fee?

How do I enroll my child?

Do you offer government funded places?

What is your payment policy?

Communication and Support

How do you communicate with parents?

What is your complaints policy?

Can I change my child’s schedule after enrollment?

Can parents volunteer or participate in nursery activities?

How do you support children with additional needs?